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Evo-ERP and DBA Classic >> Evo Menu & Evo-ERP >> help screens aren't working
http://www.istechforum.com/YaBB.pl?num=1415909447

Message started by dashdown on 11/13/14 at 13:10:47

Title: help screens aren't working
Post by dashdown on 11/13/14 at 13:10:47

When we bring up the evo help screen the left panel looks like it is populated correctly but the right panel is blank. When we try web help we get "this web page is not available".

Does anyone know what I need to do to fix this?

Thanks

Title: Re: help screens aren't working
Post by Lynn_Pantic on 11/13/14 at 18:43:52

It is a Microsoft issue. Is this when pressing F1 or Help - EvoHelp?

Title: Re: help screens aren't working
Post by dashdown on 11/14/14 at 06:59:24

Both.

Title: Re: help screens aren't working
Post by Lynn_Pantic on 11/16/14 at 09:06:03

Web Help should work, it is pointing to http://www.evoerp.com/webhelp/evohelp.htm which seems to work. if you copy the EVOLELP.CHM to your C:\ISTS\ folder and add a line to the [Setup] section of C:\ISTS\TASPRO7.INI that says

HelpFileName=c:\ists\EvoHELP.CHM

it should work.

Title: Re: help screens aren't working
Post by dashdown on 11/17/14 at 07:57:27

Web Help is working now.

I can't find a file named EVOHELP.CHM. I've got one named EVOHELP.CHW.

Title: Re: help screens aren't working
Post by Lynn_Pantic on 11/17/14 at 16:59:17

Should be .CHM. What size is it? Mine is 1,614 KB.

Title: Re: help screens aren't working
Post by dashdown on 11/18/14 at 13:03:55

I have an EVOHELP file with no extension that is 1,614 KB. I'm assuming that's the one I'm looking for. I copied it to C:\ISTS and added the line to TASPRO7.INI but the right pane is still blank.

Title: Re: help screens aren't working
Post by Lynn_Pantic on 11/18/14 at 15:37:10

Did you log out of Evo and back in? It only reads the INI file when you log in.

Title: Re: help screens aren't working
Post by Kelloggs on 11/18/14 at 18:05:43

dashdown wrote:

I have an EVOHELP file with no extension that is 1,614 KB. I'm assuming that's the one I'm looking for. I copied it to C:\ISTS and added the line to TASPRO7.INI but the right pane is still blank.

There are 3 files:

EVOHELP.CHM 1,643,867
Evohelp.chw 269,702
EVOHELP.PDF 7,669,516

You copied the right one but you better copy the .chw as well.

If you can not see the file extension change your option on the Windows Explorer

http://windows.microsoft.com/en-ca/windows/show-hide-file-name-extensions#show-hide-file-name-extensions=windows-7

:-?

Kelloggs

Title: Re: help screens aren't working
Post by Laura Oliver on 10/05/20 at 09:37:43

I copied the EVOLELP.CHM to my local C:\ISTS\ folder ... and just for sport also copied EVOHELP.CHW.
I added the line HelpFileName=c:\ists\EvoHELP.CHM to the [Setup] section of C:\ISTS\TASPRO7.INI
I reset my workstation.
"
Sadly I still the see table of contents with no searchable data. OP description: "evo help screen the left panel looks like it is populated correctly but the right panel is blank.
Was this ever resolved?
Thanks
laura

Title: Re: help screens aren't working
Post by Lynn_Pantic on 10/05/20 at 12:48:03

Use help - webhelp for the HTML version but you need internet access. Microsoft is blocking the CHM.