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Evo-ERP and DBA Classic >> Installation >> Post upgrade installation version disparity
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Message started by EMI Ann on 02/10/15 at 11:54:34

Title: Post upgrade installation version disparity
Post by EMI Ann on 02/10/15 at 11:54:34

We've recently been updated to 2015.1. The two logins that are full Evo show "Version 2014.1" at the bottom left of the regular work screen, but "Version 2015.1" in the Help-About box. My login shows us having "53 updates available" on the bottom right of the regular work screen, and the other shows 63. Is there something we must do?
Thanks for your help,
Ann

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 02/10/15 at 16:02:02

SM-V on the ADMIN menu is where patches can be downloaded.

Title: Re: Post upgrade installation version disparity
Post by TGerak on 03/23/15 at 07:03:46

Did this disparity ever resolve?  We updated over the weekend and have the same disparity.  We also run primarily 64 bit machines and the EvoPatch.exe isn't compatible.

I'm hoping for an easy fix.

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 03/23/15 at 16:22:07

Are they XP or Windows 7 machines?  I think there is an issue with 64 bit XP but 7 should be OK.  You only need to be able to load the patch program on one station.  You can disable it on others in Settings - US-A to eliminate the annoying message.

Title: Re: Post upgrade installation version disparity
Post by TGerak on 03/23/15 at 16:36:39

These are all 64 bit Windows 7 machines.  I even tried from a 32 bit Windows 7 and have the same error.

Title: Re: Post upgrade installation version disparity
Post by AndyOB on 03/24/15 at 08:42:39

Just updated to 2015.1 on an XP VM (Server 2k3R2 was failing during update), and EvoPatchLauncher.exe fails to start. What are the runtime requirements for this application? .NET? Java? Can't find system requirements, or I didn't look too hard. :)

Title: Re: Post upgrade installation version disparity
Post by TGerak on 03/24/15 at 08:49:08

Not sure about environment variables, but the EvoPatchLauncher.exe worked for me this morning on my 64 bit Windows 7 machine.  There were 133 patches to install.  Today, everything looks to be in-sync and working as it should.

Thanks to everyone working behind the scenes.

Title: Re: Post upgrade installation version disparity
Post by AndyOB on 03/24/15 at 08:55:23


AndyOB wrote:
Just updated to 2015.1 on an XP VM (Server 2k3R2 was failing during update), and EvoPatchLauncher.exe fails to start. What are the runtime requirements for this application? .NET? Java? Can't find system requirements, or I didn't look too hard. :)


Fixed it, I had to install .NET 4 for Windows XP, the VM didn't have it installed.

http://www.microsoft.com/en-us/download/details.aspx?id=17851

Title: Re: Post upgrade installation version disparity
Post by AndyOB on 03/24/15 at 10:30:40

...but now that it EvoPatch displays the 133 patches how do you actually download and apply the patches? There's no link to actually download the updates, just check for patches.

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 03/24/15 at 11:32:40

SM-V (admin menu)

Title: Re: Post upgrade installation version disparity
Post by AndyOB on 03/24/15 at 13:20:12

Tried that the list of updates appears, and the "Check for Patches" button, but there's no apparent way to apply the updates. (Seems like a button is missing) Maybe it has something to do with XP+IE8?

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 03/24/15 at 19:31:20

SM-V should have an option to Download Updates

Title: Re: Post upgrade installation version disparity
Post by gtladmin on 03/10/16 at 14:41:27

I've tried to download 4 updates, clicked on Check for patches, watching my connections out from evopatch.exe to the IP address, not much is happening. Where are the files supposed to be downloaded to on the system?  I don't see anything downloaded.  

Val

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 03/11/16 at 10:33:09

You need to use SM-V to actually download them.  Clicking on the IS Tech Support icon in the upper right (which all users have access to) only presents a list of what is available.  

Title: Re: Post upgrade installation version disparity
Post by gtladmin on 03/15/16 at 06:41:50

Sorry for the delayed response!  I am using SM-V, I am also logged in as the Admin user.  Does not seem do to anything, nor can I verify if it did because I cannot determine where the files get downloaded to so they can be installed....there's no documentation on this at all that I can find.

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 03/15/16 at 17:34:53

They should download directly to the DBAMFG folder (or whatever yours is named) on the server.  There is nothing to install.  

Title: Re: Post upgrade installation version disparity
Post by gtladmin on 05/17/16 at 11:11:07

OK, I guess it's confusing because you can't tell at all anything has been done.  Repeatedly we've gone in, it says 1 update, we "do the update", it *appears* to maybe have done something because the actual update name disappears from the window after a time, but the version of the program remains the same, no change.  And when we go back into Evo later, it still says that update is there for us to download (the Red U with a #1 on it).  

Now, since updating to 2016.1, it no longer calls for that one update (it was FO-G), but it would be very nice to see some sort of download progress, or a confirmation X # of updates were successfully / unsuccessfully downloaded to <path>, and a list of those.  Just a confirmation, and also a way to keep track of what was just updated.

Thanks!

Val

Title: Re: Post upgrade installation version disparity
Post by David Waldmann on 05/18/16 at 06:56:45

Once the list is generated and you click "Install Updates", it shows a green progress bar and "Installing". Once each update is installed it says "Installed". However, once all are complete it clears the screen. So if there was only one, and it was real small, it may look like nothing happened.

(all the above is according to my memory - details may be slightly different and the procedure may have recently changed)

Title: Re: Post upgrade installation version disparity
Post by prophet on 05/19/16 at 09:22:49

On some systems its a bit slow when you first load SM-V. I have seen instances where it takes a few minutes for the patches to populate the screen. So give it bit. Once they do then the install patches button should become visible for you to install them.

Title: Re: Post upgrade installation version disparity
Post by gtladmin on 05/19/16 at 15:43:00

I guess then, in the case of the FO-G update, it was just funky somehow. Since upgrading to 2016.1, it went away. So It's nice to know I will see that green progress bar when it's working!  

Thank you all.

Val

Title: Re: Post upgrade installation version disparity
Post by David Waldmann on 06/07/16 at 10:09:06

While doing updates today I noticed it's actually not green, and it doesn't "move". But it starts out looking like it's going to be a typical Percent Complete bar. And as each one is done it says Finished.

http://i29.photobucket.com/albums/c275/dwaldmann/IS%20Tech/Screenshot%202016-06-07%2013.01.06_zpssozcdosr.png

Title: Re: Post upgrade installation version disparity
Post by Lynn_Pantic on 06/07/16 at 14:01:14

2016.1 patch program is different from prior versions.

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