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Evo-ERP and DBA Classic >> Problem Reports - Repeatable >> SO-O-A Est Ship Sorting issue
http://www.istechforum.com/YaBB.pl?num=1494856932

Message started by cmsk on 05/15/17 at 07:02:12

Title: SO-O-A Est Ship Sorting issue
Post by cmsk on 05/15/17 at 07:02:12

When I run this report with Est. Ship Date selected for Sorting it works fine.

I have another user who would normally be doing this run the same report with exactly the same settings and it refuses to sort by Est. Ship Date. I can't even tell how it's sorting, doesn't seem to be by Customer Name, Number, Item number, etc. It just appears to list everything at random.

Any thoughts as to why this would differ from user to user?

Title: Re: SO-O-A Est Ship Sorting issue
Post by prophet on 05/15/17 at 07:12:58

So your program works but the other user's doesn't?

If you look at his or her program and yours are they the same Enhancement date?

Title: Re: SO-O-A Est Ship Sorting issue
Post by cmsk on 05/15/17 at 07:26:19

Well, mine says 5/01/17, theirs is 5/02/17. Not sure why the date would be different though. When we did the last update everyone should have been brought up to the latest across the board.

Title: Re: SO-O-A Est Ship Sorting issue
Post by prophet on 05/15/17 at 08:20:15

The current SO-O-A should have a Enhancement date of 5/01/17. Have that user log out and then back in to see if it changes. If it doesn't change use PS-G and look at that users menu to make sure there program is using the T7SOOA.RWN program for SO-O-A. If that looks correct just for the sake of curiosity look at that users ISTS\DFM folder and see if the T7SOOA.RWN is in there.

Title: Re: SO-O-A Est Ship Sorting issue
Post by cmsk on 05/15/17 at 08:42:09

All looks good and no T7SOOA.RWN locally.

I even updated to all current menus. They are now getting the 5/01/17 Enhancement date, but it's still not sorting properly. In looking at the report in more detail, it 'appears' to be sorting to the Customer ID/#.

Title: Re: SO-O-A Est Ship Sorting issue
Post by prophet on 05/15/17 at 08:47:11

make sure that user is using the same "Sort Report by" as you. If not change to match yours which you said works to your liking.

Title: Re: SO-O-A Est Ship Sorting issue
Post by Kelloggs on 05/15/17 at 09:22:18

Just before printing the report
Click on Settings then Save Settings, then Personal Settings

Open you C Drive go to ISTS Folder and copy the SOOA.INI
and pasted it on the other computer

8-)

Kelloggs

Title: Re: SO-O-A Est Ship Sorting issue
Post by cmsk on 05/15/17 at 09:39:00

Looks like we got it. When they ran the report with the proper Enhancement date, they chose a date range and I think it reset the Sort by choice. Double checked everything and ran the report again and now it looks correct.

Thank you for the input!!