ISTech Support Forum

ISTech Support Forum
http://www.istechforum.com/YaBB.pl
Evo-ERP and DBA Classic >> Sales >> Customers with Multiple Ship to Addresses
http://www.istechforum.com/YaBB.pl?num=1547682458

Message started by Richard Kennedy on 01/16/19 at 16:47:38

Title: Customers with Multiple Ship to Addresses
Post by Richard Kennedy on 01/16/19 at 16:47:38

We have a number of customers that have one bill to address but multiple ship to addresses. What is the best practice for handling customers like these?

Title: Re: Customers with Multiple Ship to Addresses
Post by BurrKing_Mfg on 01/17/19 at 13:00:54

we just have the bill to customer (MOSAMPL) and for the multiple shipto accounts they are listed as using "2" "3" "4" (MOSAMPL2)

We also have customers that have terms and some that do not. So the customers that do not get a discount and are "cash" customers they will always have a $ in the code. (MOSAMPL$)

First two letters are always state code abbreviations .

INterested to here what others are doing

Title: Re: Customers with Multiple Ship to Addresses
Post by David Waldmann on 06/26/20 at 08:11:42

BurrKing_Mfg wrote:

we just have the bill to customer (MOSAMPL) and for the multiple shipto accounts they are listed as using "2" "3" "4" (MOSAMPL2)

Interested to here what others are doing

We do similar. For customers that just have one Ship-To we just add a "-S" to their code. For others is may be "-S1", "-S2" etc or "-FL" for Florida, "-ME" for Maine, or whatever makes sense.

While you can ship to any customer, in the case of the OP where there is one billing address and multiple ships, the Ship-Tos always have "Ship to Customer" set to Y. This prevents someone from entering them as a Bill To. We used to put "Ship Only" customers on Credit Hold but this is cleaner and IIRC you also get a message telling you who the Bill To is.