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Evo-ERP and DBA Classic >> Sales >> STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAME
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Message started by JereC on 07/16/20 at 13:04:28

Title: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAME
Post by JereC on 07/16/20 at 13:04:28

Our statements only print out with code and not the customer name.  How do I fix this?

Title: Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Post by Lynn_Pantic on 07/19/20 at 17:02:28

In DBA you can't.  The Evo-ERP forms editor can add data fields to the forms but DBA can't.

Title: Re: STATEMENT PRINT WITH CODE NOT CUSTOMER NAME
Post by JereC on 07/21/20 at 08:55:53

We have always been able to print out statements for our sales orders, what in the world changed in DBA so we can't?

Title: Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Post by Lynn_Pantic on 07/23/20 at 17:24:46

By my records you are still using the 2002 or 2004 version of DBA because you have never purchased our updates so nothing has changed in almost 20 years.

Title: Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Post by JereC on 07/28/20 at 09:00:02

This just makes no sense since two weeks ago I could print out sales statements and now the statements just print out like this

BKAR_CUSTNAME
CUST_ADD(1)
CUST_ADD(2)
CUST_ADD(3)
CUST_ADD(4)
CNTRY

And the rest of the statement is like this. So no name, no balance.

Title: Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Post by skyywalker on 07/28/20 at 12:23:44

i'd try restoring a copy of the RTM from an old backup just to rule that out

Title: Re: STATEMENT PRINT OUT WITH CODE NOT CUSTOMER NAM
Post by JereC on 07/29/20 at 10:59:11

Thanks for the reply.  I will try that. So very frustrating dealing with DBA.

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