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http://www.istechforum.com/YaBB.pl Evo-ERP and DBA Classic >> Sales >> S0-A line item screen empty but not on DBA http://www.istechforum.com/YaBB.pl?num=1602002001 Message started by Laura Oliver on 10/06/20 at 09:33:21 |
Title: S0-A line item screen empty but not on DBA Post by Laura Oliver on 10/06/20 at 09:33:21 Sales Orders lines are missing / disappeared on EVO but when we go back into DBA we can see them. How are we supposed to see sales order lines on EVO? Also we better not save a SO after coming back and viewing or te total dollars changes to zero and the only way to get it back is to open DBA and go back through the lines. Some of my users see the lines, data and dollars, but some see nothing on the line item screen and when they save they actually zero out the sales order. What am I doing wrong? Thanks |
Title: Re: S0-A line item screen empty but not on DBA Post by Laura Oliver on 10/14/20 at 14:34:21 Eureka! I think we figured this out. If you have your US-A default set to EVO view and opening list then you must tab down into the date or address to see the lines. If you choose the line tab just because the SO is loaded you will get nothing on the line items. This is not true if you have the opening list turned off. If you have opening list turned off then you can call up the number and immediately touch the line tab and see the lines. This could be dangerous! If you call up a Sales Order with your default set to EVOview and opening screen you can touch the line item tab. If you SAVE rather than exit you could/might delete all your lines and now have a zero balance. edit: the lines are not always deleted. I |
Title: Re: S0-A line item screen empty but not on DBA Post by Lynn_Pantic on 10/15/20 at 15:13:42 This has been fixed. You need to get updated to the latest version. |
Title: Re: S0-A line item screen empty but not on DBA Post by Laura Oliver on 10/16/20 at 09:04:48 Thanks Lynn, I called myself looking. I don't see that fix. Below is what i see. Where should i have looked? Thanks fix 9/6/49 SO-A Copy was not copying Notes enh 12/20/18 SO-A Import Lines allow user to define order of columns in import file and make Due Date = Ship Date if Due Date is not imported enh 1/7/20 SO-A new default setting to renumber subsequent lines when line is inserted enh 1/15/19 SO-A pull standard Dwg & Rev from Item Master if ECO is turned off fix 11/4/19 SO-A Taxable field was missing from Evo view enh 2/1/19 SO-A, Ship To customer lookup, added Add New option if the desired Ship To is not there Thanks Laura >>>>>>>>>>>>>>>>>>>>>>> How do I find out what is new? (fixed and enhancements) edit: http://www.istechsupport.com/2020.1/index.html http://www.istechsupport.com/2019.1/index.html http://www.istechsupport.com/2018.1/index.html etc change the year to access " Whats New" for previous years/ may be a better way but i haven't discovered it yet |
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