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Evo-ERP and DBA Classic >> Problem Reports - Sporadic >> EVO ERP login minimized cant get to it
http://www.istechforum.com/YaBB.pl?num=1604591671

Message started by JamesO on 11/05/20 at 08:54:31

Title: EVO ERP login minimized cant get to it
Post by JamesO on 11/05/20 at 08:54:31

We have a user that the login for EVo ERP is minimized. We can not get it to unminimize to enter login credentials. Probable simple but we are stuck.

Title: Re: EVO ERP login minimized cant get to it
Post by prophet on 11/05/20 at 12:46:59

Does that user have dual monitors? If you only have one monitor have you tried renaming the ISTS folder on the C drive of that computer creating a new ISTS folder dropping a file in it then doing the workstation install for EVO. See if that resets everything back to the way it should be on that workstation?

Title: Re: EVO ERP login minimized cant get to it
Post by Lynn_Pantic on 11/06/20 at 05:39:07

It is a registry setting. Use REGEDIT and go to HKEY_CURRENT_USER - Software and delete the ADDSUM key.

Title: Re: EVO ERP login minimized cant get to it
Post by JamesO on 11/06/20 at 09:40:25

She does have dual Monitors. I did rename the ISTS folder and reinstall. No Luck.
Also tried the regedit of removing the AddSum. That did not work either.

Title: Re: EVO ERP login minimized cant get to it
Post by Lynn_Pantic on 11/06/20 at 14:31:25

Try typing in the username and password as if the login screen was there and see if Evo loads. If it does, go to Settings - US-C and reset screens.

Title: Re: EVO ERP login minimized cant get to it
Post by JamesO on 11/11/20 at 14:49:06

Lynn, She was able to login that way, but under Module,settings there is only a US-A. No US-C choice.

Title: Re: EVO ERP login minimized cant get to it
Post by Lynn_Pantic on 11/11/20 at 15:06:30

Then her menu needs to be updated. All users should have the Settings menu which has choices A through H.

Title: Re: EVO ERP login minimized cant get to it
Post by JamesO on 11/12/20 at 09:56:51

I added the US-C to her menu. She logged in. We did the reset. Perfect...

Thank you Lynn....