Welcome, Guest. Please Login.
05/15/24 at 04:07:37
News:
Home Help Search Login


Pages: 1
Send Topic Print
Substitute Item (Read 732 times)
benp
Browser
*


I love YaBB 1G -
SP1!

Posts: 49
Substitute Item
05/15/03 at 07:24:43
 
We purchased an item (a motor) for a WO, (we specified the WO# on the PO), we received the item, but the customer changed their mind and now wants to use a different motor.  
 
I tried to change the item using WO-K-B, but it says the item has been issued.
 
1.  What's the correct procedure for the return?
 
2.  How can I put the new item on the WO BOM?
Back to top
 
 
  IP Logged
Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5681
Re: Substitute Item
Reply #1 - 05/15/03 at 07:29:36
 
First, to return it, you need to receive a negative quantity against the PO.  If you are not actually going to return the motor to the vendor but keep it in stock for a future order, then edit the PO to remove the WO number from the line and re-receive the motor to stock.
 
Once you have unreceived the motor from the WO, you will be able to use WO-K-B and remove the line from the WO BOM and add one for the correct item.
Back to top
 
 

Lynn Pantic
IS Tech Support
lynn@istechsupport.com
Email   IP Logged
Pages: 1
Send Topic Print