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AR-C Payment Reversal (Read 474 times)
Brian Snyder
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AR-C Payment Reversal
04/20/04 at 12:04:14  
We have an accounts receivable payment that was applied to the wrong customer.  What would be the best way to reverse this payment and re-apply it to the correct customer.
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5663
Re: AR-C Payment Reversal
Reply #1 - 04/20/04 at 14:01:26  
Assuming you are up to date with the IS Tech Updates, use AR-C and enter a check for a negative amount and the same check number.  It will find the original payment and reverse it.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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Brian Snyder
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Re: AR-C Payment Reversal
Reply #2 - 04/20/04 at 14:55:41  
That did the trick! Thank you.
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D. Brian Snyder
Prebco Bushing Company
Baldwin Park, California
Evo-ERP 2007.1 ISTech Update 5/1/07
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