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AP-C Reversal (Read 1130 times)
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AP-C Reversal
08/05/04 at 11:58:45
 
Hi!  We are using DBA 2004-1 with IS Tech Support Update 6/7/04.  When trying to reverse a PO invoice I get a pop up - Details required to reverse this Invoice cannot be found. ???
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Re: AP-C Reversal
Reply #1 - 11/23/04 at 07:58:43
 
I too got this message today.  Was anyone able to offer a solution?
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Re: AP-C Reversal
Reply #2 - 04/07/05 at 10:02:14
 
We are having the same problem.  Any solutions yet????
 
 
 
JackieO
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Jackie O.
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Re: AP-C Reversal
Reply #3 - 04/07/05 at 10:59:43
 
If you get that message, you will have to use a credit voucher in AP-B.
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Lynn Pantic
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Re: AP-C Reversal
Reply #4 - 04/07/05 at 13:45:37
 
bummer.  what does the message indicate?  Is there some database error or some unknown.....
 
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Jackie O.
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Re: AP-C Reversal
Reply #5 - 04/08/05 at 05:21:13
 
We are using EVO-ERP with 3/25/05 update and I have found in some cases that the purchase order for which I am trying to reverse its invoice in AP-C is closed.  So I re-open the purchase order in VIEW PO RECEIVERS and return to AP-C to edit/reverse the invoice.  If it processes the reversal, you will also be prompted to re-close the purchase order, too, after you enter the edited invoice.
 
Sometimes this works, but just sometimes.
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Re: AP-C Reversal
Reply #6 - 04/13/05 at 09:12:55
 
We have used that method as well.  In this case the PO is open, yet we can not reverse the invoice.   cry
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Jackie O.
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Re: AP-C Reversal
Reply #7 - 07/07/05 at 09:51:08
 
When I try to REVERSE in AP-C I receive the following error message:
 
Details required to reverse this Invoice cannot be found.
 
I really need this to be reversed so I can apply the amount to the correct part #.
 
Lenette
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Lenette Egan
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Re: AP-C Reversal
Reply #8 - 07/12/05 at 08:41:44
 
so if the only solution to this problem is entering a credit voucher in AP-B...  how do i fix the error on my RNI report.  I really need to be able to reverse the Invoice and correct the parts & pricing error.
 
Lenette
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Lenette Egan
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