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Voided Invoices still show in AR Aging (Read 354 times)
jfillmore
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Voided Invoices still show in AR Aging
09/01/04 at 14:23:29
 
I have previously voided an invoice, but it still shows up in Customer Aging.
 
If I try to void it again, it says it has already been voided.
 
What do I do now (to remove it from the AR Aging)?
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Lynn_Pantic
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Re: Voided Invoices still show in AR Aging
Reply #1 - 09/01/04 at 14:44:11
 
Did the credit memo for the void actually post?  If it did, then you should see both the original invoice and the credit memo on the aging and you can process a $0 payment and apply one against the other.  If it did not, then manually make sure the Sales Order is released for negative quantities reversing the original invoice and print and post the credit.
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Lynn Pantic
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