ISTech Support Forum - Packing List Ship Date Incorrect

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Packing List Ship Date Incorrect (Read 876 times)

geo@jps Browser Posts: 39	Packing List Ship Date Incorrect 09/16/04 at 06:44:47 Hello, Yesterday one of our users printed a Packing List for a Sales Order that was input on 8/24/04 with a scheduled Ship Date of 9/30/04. Instead of yesterdays date (9/15/04) the packing list had a date of 8/25/04. Any idea of why this might have happened? Thanks, George
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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: Packing List Ship Date Incorrect Reply #1 - 09/16/04 at 11:11:14 Check the system clock on their computer. make sure it is set to the correct date.
Back to top	Sincerely, Lorne Rogers President Aria Consulting & Implementers Ltd. Phone: (780) 471-1430 Fax: (780) 471-4918 E-mail: lrogers@ariaconsulting.net IP Logged

geo@jps

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Re: Packing List Ship Date Incorrect
Reply #2 - 09/17/04 at 11:08:58

More information:

The system time on both the client and server are correct.
We have seen this on another packing slip today, but it has not happened on most packing slips.
We haven't seen incorrect dates on other transactions.

It wouldn't surprise me at all that it is a user rather than DBA problem, but I'm not sure how the user could cause it so I don't know what to look for.

As always, thanks for any help, George

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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: Packing List Ship Date Incorrect Reply #3 - 09/17/04 at 12:20:41 Well, the only other way that I could see that this would happen is they put in the date incorrectly in the SO-E screen.
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geo@jps Browser Posts: 39	Re: Packing List Ship Date Incorrect Reply #4 - 09/17/04 at 13:00:46 I was wondering about that. How is the Packing List date determined? Isn't it from when the Packing List is created? George
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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: Packing List Ship Date Incorrect Reply #5 - 09/17/04 at 13:02:17 There is a field in SO-E (lower mid-portion of the screen) where there is a packing list date field......
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: Packing List Ship Date Incorrect Reply #6 - 09/17/04 at 13:10:21 There is also a question on the SO-C screen to Use Existing SO Ship Dates. If you say N then it defaults to "Today" (system date of the workstation when the Pack Slip isprinted). Sounds like maybe that got processed as a "Y" and the date was somehow already populated.
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geo@jps Browser Posts: 39	Re: Packing List Ship Date Incorrect Reply #7 - 09/20/04 at 12:50:43 Thanks for all the help. I think the problem has been that the people complaining haven't been giving me straight answers. Thanks again, George
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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: Packing List Ship Date Incorrect Reply #8 - 09/20/04 at 13:17:49 {GASP!} Never heard of such a thing before...LOL!!
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