I am currently evaluating the RMA module for use within our company.  I'm not sure how to handle a return of one item for a purchase of another.
 
From what I can tell, I need to cerate an RMA, convert it to a credit memo and cerate another sales order or convert the RMA to a sales order and then edit each line to negative counts.  
 
Can this be done with one command (option convert RMA for new items) to create a new sales order with a negative count for each line item?  
 
Thank you,
Mike