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SO-G Error, won't post (Read 775 times)

Dick

Member

Posts: 71
Gender: male

SO-G Error, won't post
11/12/04 at 14:07:41

SO-G says one of a batch of SO's I just did would post at an amount "different than the originally printed invoice amount", so it skips posting it. It says re-print, then re-post, but that doesn't work, it still gives the same error.

The "originally printed invoice" is the one that's wrong, by exactly the amount of the last (or only) invoice line (it's double what it should be). The amount the message says it "would" post is in fact correct.

Never happened before, but then once yesterday, and again today....

Anyone else seen this? Any suggestions?
Thanks.

Dick Gardner
TECO Corp
dba Classic 2004.1 C/S + EVO
IS Tech Upgrade 3/28/08

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aricon Active Member Systems Consulting-See website for products! Posts: 1283 Gender:	Re: SO-G Error, won't post Reply #1 - 11/12/04 at 14:28:52 "Un-print" that invoice, re-print it and then try posting.
Back to top	Sincerely, Lorne Rogers President Aria Consulting & Implementers Ltd. Phone: (780) 471-1430 Fax: (780) 471-4918 E-mail: lrogers@ariaconsulting.net IP Logged

lmk223a

Senior Member

Accountant

Posts: 377

Re: SO-G Error, won't post
Reply #2 - 11/15/04 at 06:09:39

Yes, we have this error message occasionally.

Go to SO-G and print the PREPOST COST OF GOODS SOLD REPORT. The error is caused by DBA including something extra in this report than you have actually released through SO-E. (This is the cause for the $ amount difference)

We then go to SO-A and edit the quantity or price for the extra item, sometimes we have to reduce either or both to $0.

Afterwards, we are then able to go back and successfully post the invoice.

Don't know the cause of this problem, but it does happen.

EVO/ERP 2007.2 3/2708 update, 15 users
Linda Kucan

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Dick

Member

Posts: 71
Gender: male

Re: SO-G Error, won't post
Reply #3 - 11/16/04 at 08:34:57

Lorne, thanks, I could have been clearer, but I had already done that, as well as everything else I could think of, before I cried for help. Un-printing didn't make it available to post.

lmk223a, whoever you are, you solved my problem. It looked like when dba went to post, the SO $ Total was wrong (the amount of the current suhipment hadn't been deducted). Like you said, the fix was to (SO-A) edit the SO quantity to 0 (thereby making the SO $ Total correct), then in (SO-E) edit it back to the actual quantity, and disregard the warning that you're overshiping the SO.
The invoice printed again fine, and it posted without a snag. (There's a bug there somewhere!)

Thanks again. I'm back in business

Dick Gardner
TECO Corp
dba Classic 2004.1 C/S + EVO
IS Tech Upgrade 3/28/08

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rphitch Browser Posts: 43	Re: SO-G Error, won't post Reply #4 - 11/16/04 at 09:30:34 I had this problem yesterday and Lynn has a fix. She sent me an updated copy of Bksoe & T6soe and it fixed the problem after unselecting the item and reselecting the item, printing the invoice and then posting. R Hitch
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: SO-G Error, won't post Reply #5 - 11/16/04 at 09:30:45 We found and fixed that, will be in the next update.
Back to top	Lynn Pantic IS Tech Support lynn@istechsupport.com IP Logged

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