ISTech Support Forum - AR Aging error

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AR Aging error (Read 419 times)

JNAPIER Active Member Evil-Evo Bad Dog! Posts: 533 Gender:	AR Aging error 03/21/05 at 12:01:33 We had a S/O deposit posted 12-21-05 instead of 12-21-04. After shipment the amounts were applied and the customer shows no open deposits or invoices in customer lookup or apply payments. It still shows on open A/R aging? What table is A/R aging pulling from so I can edit out the amounts? Thanks, John
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: AR Aging error Reply #1 - 03/21/05 at 15:13:58 If you highlight the customer on the opening list in AR-A and click Transactions, what do you see? When was the deposit applied? The program shouldn't have allowed the application of the deposit on a date prior to the receipt date.
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JNAPIER

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Evil-Evo Bad Dog!

Posts: 533
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Re: AR Aging error
Reply #2 - 03/23/05 at 12:43:26

Well Lynn I can't tell now. I went ahead and edited the ARINVT file to 2004 dates. It did the trick. I asked the C/S gal who did it. You are right in that the deposit couldn't be applied when DBA asked for an amount to apply because of the date. I think I logged on to dba with a latter date and applied the deposit to the invoice?

Anyway it is gone now.

Thanks,

John

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