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AR Aging error (Read 420 times)
JNAPIER
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AR Aging error
03/21/05 at 12:01:33
 
We had a S/O deposit posted 12-21-05  instead of 12-21-04. After shipment the amounts were applied and the customer shows no open deposits or invoices in customer lookup or apply payments. It still shows on open A/R aging? What table is A/R aging pulling from so I can edit out the amounts?
 
Thanks,
 
John
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Lynn_Pantic
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Re: AR Aging error
Reply #1 - 03/21/05 at 15:13:58
 
If you highlight the customer on the opening list in AR-A and click Transactions, what do you see?  When was the deposit applied?  The program shouldn't have allowed the application of the deposit on a date prior to the receipt date.
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Lynn Pantic
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JNAPIER
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Re: AR Aging error
Reply #2 - 03/23/05 at 12:43:26
 
Well Lynn I can't tell now. I went ahead and edited the ARINVT file to 2004 dates. It did the trick. I asked the C/S gal who did it. You are right in that the deposit couldn't be applied when DBA asked for an amount to apply because of the date. I think I logged on to dba with a latter date and applied the deposit to the invoice?
 
Anyway it is gone now.
 
Thanks,
 
John
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