Lenette
Senior Member
  

That's why they call it work!!
Posts: 459
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I am not sure if this has been up for discussion before, sorry if it has. I am looking for an alternate way to setup Customers with multiple contact names, phones and faxes. The scenario below is for a customer that always drop ships their order: Jane Doe, Purchasing Dept., Phone 555-555-1111, Fax 555-555-2211. She wants the acknowledgement faxed to her. Since, Jane is our sales clerks main contact; we list her as the main or 1st contact on the AR-A screen and her phone and fax to show on the acknowledgement. Susie Smith, Receiving Dept., Phone 555-555-1122, Fax 555-555-2222 She wants the acknowledgement and shipping info faxed to her so she can receive the item in her system. We can list Susie as contact # 2 but there is not a field for her fax. Joe Johnson, A/P Dept., Phone 555-555-1133, Fax 555-555-2233 He is the one to call when they are past due. We can list Joe as contact # 3 but there is not a field for his fax. Our A/R clerk wants Joe and his phone # listed on the A/R Aging report. I am sure we are not the only company with this scenario. What do you do ??? Lenette
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