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Double received P.O., but.... (Read 368 times)
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Double received P.O., but....
07/08/05 at 11:08:14
 
Hi;
We had a strange thing happen. Our P.O. person saw what had been a closed P.O. come up with zero to receive. All the items had been received. So, to close it, our P.O. person received zero items. Rather than receiving zero items, it received the P.O. again, but not in the G/L or the inventory transactions. The G/L is normal and the inventory transactions are correct, only the RNI report and the P.O. receiving report shows that the P.O. was received again at the later date.  
Please help. We cannot issue a credit memo, because that would definitely affect the G/L. Our book keeper is going nuts.
Arnold
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Re: Double received P.O., but....
Reply #1 - 07/08/05 at 13:00:58
 
Was the AP account for the vendor also credited?
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Re: Double received P.O., but....
Reply #2 - 07/11/05 at 03:52:11
 
Try PO-K to closed the purchase order.  That will remove it from the Received/Not Invoiced Report, and does not affect the General Ledger nor Inventory transactions.
 
There is a "bug" in the program that when a purchase order is reopened, the items appear back on the Received/Not invoiced report, even though everything has already been received and could have already been paid.
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Re: Double received P.O., but....
Reply #3 - 07/11/05 at 07:55:30
 
To answer the question first, no, we have not done anything to cause that to happen, so no AP accounts have been credited.
 
Thank-you for the responses, but unfortunately our person did not use PO-K to close out the PO. That created this problem, and we would like to know how to fix it. Short of doing major table surgery, we do not know how to do that at this point.
Arnold
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