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Customer Deposit Outstanding (Read 348 times)
kerric
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Customer Deposit Outstanding
07/25/05 at 11:29:18
 
Hello there.  I am hoping I'm not the only one to do this silliness.
 
We had two deposits against one sales order.  When I invoiced the job, I applied all of one and somehow part of another, leaving a balance in AR-N, with no associated SO#.  I know I can do entries to correct the invoice in AR, but am not sure how to clear the item from AR-N.  If I delete it, won't a reversing entry be created?
 
Thank you - your help would be greatly appreciated.
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David Waldmann
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Re: Customer Deposit Outstanding
Reply #1 - 07/26/05 at 03:11:35
 
Go into AR-C. Leave the "payment amount" blank and put whatever you want as a deposit number (we use "Reconcile"). It will ask you if you want to use all unapplied credits - say "Yes". You will then have a "payment" balance you can apply to the invoice (and it will no longer show up in AR-N).
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David N Waldmann
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Vermont Hardwoods
Chester, VT

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kerric
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Re: Customer Deposit Outstanding
Reply #2 - 07/26/05 at 03:50:03
 
Thank you David.  That was very helpful.
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