gtladmin
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Diving is fun, diving is fun!
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Hi Folks, Since upgrading the Evo-ERP, I have had several people report two problems related to printing, and I have been successful in duplicating the problems myself: 1) users get "out of memory" errors when printing. 2) the logo does not print on all pages when printing multiple copies of a document that is either an ack or a packing slip. Item 1: We print multiple copies of acks (3). If when printing you click on the "setup" button in the Evo-ERP print window, you're taken to the Windows print window. Here if you change anything (select a different paper tray, turn off the collate option, set the # of copies to something other than 1), as soon as you click OK, you get the out of memory error. Most of the time, the job prints (about 80% I'd say). If you just use the Evo-ERP print window, things are fine and you don't see the error message. Only problem is we have to select a specific tray on the printer for colored paper when printing certain documents in DBA, so we have to be able to change these settings at the time of printing (and turn off collate). Item 2: When you select to print multiple copies of an ack or a packing slip, you only get our logo image on the first printed page. Pages thereafter don't print the logo. I test printed other docs--RMAs, invoices, credit memos, POs, quotes, statements--all these printed the logo on multiple copies just fine. Anybody have any ideas on these two problems? ??? Val
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