Welcome, Guest. Please Login.
05/09/25 at 15:44:15
News:
Home Help Search Login


Pages: 1
Send Topic Print
statement problems still exist (Read 776 times)
cathyh
Active Member
*****


I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female
statement problems still exist
09/06/05 at 07:29:14
 
WE have printed statements and the following problems STILL exist:
1) THe payments for entered number of days are printing as of the date printed and not as of the statement date.
2) The last invoice in the payments column is "0" instead of the invoice number.  
3)  Payments continue to be dropped from the list for no apparent reason.  I have looked at the check records and all the fields are the same as to which fields have input for both payments that show up and those that don't .  We actually only have one particular customer that this happens to consistently.  
I hate to be a whiner, but when are these errors going to be dealt with?  Statements are pretty important around here!
Back to top
 
 

Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
Email WWW   IP Logged
David Waldmann
Active Member
*****


Live to work, or
work to live?

Posts: 1919
Gender: male
Re: statement problems still exist
Reply #1 - 09/07/05 at 04:12:04
 
I agree.
 
But until fixed, just use the "original" form. No sense pulling your hair out.
Back to top
 
 

David N Waldmann
President
Vermont Hardwoods
Chester, VT

Evo-ERP, 5 user
IST Build: 3/4/19, patched 04/30/19
Pervasive v11.31
Server 2012 / Win10 x64
Crystal Reports v11
Email WWW   IP Logged
cathyh
Active Member
*****


I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female
Re: statement problems still exist
Reply #2 - 09/07/05 at 08:04:25
 
Well, gee, I would do that except it doesn't work anymore either.  We want to show invoices that were paid in the last month.  When you say no to "print items with open amounts only" and put in a date for "if printing fully paid items print only on/after" the date for the first day of the month, ie 8/1/05, it still prints everything from the beginning of time.  That coupled with the unreadable format, we much prefer the newer version even with all the corrections we have to make.  My AR person is becoming quite creative with white-out and cut and paste.  It'll be a great relief when she doesn't have to face that at the end of every month, that is when these bugs are squashed.
Back to top
 
 

Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
Email WWW   IP Logged
JNAPIER
Active Member
*****


Evil-Evo Bad Dog!

Posts: 533
Gender: male
Re: statement problems still exist
Reply #3 - 09/07/05 at 08:20:06
 
Quote from cathyh   on 09/07/05 at 08:04:25:
Well, gee, I would do that except it doesn't work anymore either.  We want to show invoices that were paid in the last month.  When you say no to "print items with open amounts only" and put in a date for "if printing fully paid items print only on/after" the date for the first day of the month, ie 8/1/05, it still prints everything from the beginning of time.  That coupled with the unreadable format, we much prefer the newer version even with all the corrections we have to make.  My AR person is becoming quite creative with white-out and cut and paste.  It'll be a great relief when she doesn't have to face that at the end of every month, that is when these bugs are squashed.

 
If you are doing alot of cut and paste with white out, do you have Adobe Acrobat Pro? You can save the statements as PDF files, open and edit them. Print and save. It takes a bit to figure it out but well worth it.
 
John
Back to top
 
 

EVO-ERP, ISTS 3.27.08 , 2000I 10 user
Email WWW   IP Logged
Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5663
Re: statement problems still exist
Reply #4 - 09/07/05 at 10:44:40
 
Working on the fix today, should be able to eliminate the white-out Smiley
Back to top
 
 

Lynn Pantic
IS Tech Support
lynn@istechsupport.com
Email   IP Logged
Pages: 1
Send Topic Print