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acknowlegements not printing totals!! (Read 868 times)
renman
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acknowlegements not printing totals!!
12/13/05 at 08:15:14
 
Weare using dba 2002.4.dl
we are having a problem with the totals on the print acknowledgements SO-B always being 0.00. This is a recent problem,we have had this many years ago and I cant remember what we did to fix it. Anyone please.
 
Rene
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JNAPIER
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Re: acknowlegements not printing totals!!
Reply #1 - 12/13/05 at 09:45:31
 
Try replacing the .RTM that you are using. It sounds like a form related problem to me.  
 
John
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renman
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Re: acknowlegements not printing totals!!
Reply #2 - 12/13/05 at 11:39:32
 
We tried numerous forms with all the same results.
funny how some sales orders work and some will not ,does not seem to follow any pattern.
 
rene
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Lynn_Pantic
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Re: acknowlegements not printing totals!!
Reply #3 - 12/13/05 at 14:32:42
 
If you are on standard DBA with no IS Tech updates, there was at one time a bug that the totals wouldn't print for the order that was the very last one in the file.  Yet another reason to install the updates from IS Tech Support.
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Lynn Pantic
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renman
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Re: acknowlegements not printing totals!!
Reply #4 - 12/13/05 at 14:51:59
 
Yes I need to get around to joining up.
 
This is what We have found . When we add a note to the sales order it prints the total fine , no note and it prints zeros. Any thoughts Lynn?
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Lynn_Pantic
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Re: acknowlegements not printing totals!!
Reply #5 - 12/13/05 at 17:37:50
 
Yeah.  Like I said, get the updates...We have fixed it   Wink
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Lynn Pantic
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renman
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Re: acknowlegements not printing totals!!
Reply #6 - 12/14/05 at 14:30:45
 
Lynn ,an old question that I have asked you years ago in San Jose.Will the updates print a total weight on the packing slips. Wink
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Re: acknowlegements not printing totals!!
Reply #7 - 12/14/05 at 16:06:32
 
Yes, we have added that too, to the RTM formats.  It is an invisible field, you need to edit the RTM to make it visible.   Cheesy
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Lynn Pantic
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wildco
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Re: acknowlegements not printing totals!!
Reply #8 - 12/16/05 at 05:02:38
 
We are on the 6/20/05 ISTECH update and still experience the total of 0.00 on Acknowledgements.  Sad
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Aaron

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Lynn_Pantic
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Re: acknowlegements not printing totals!!
Reply #9 - 12/16/05 at 16:34:38
 
Are you using an old RTM?  Copy the latest BKSOB..RTX to RTM
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Lynn Pantic
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wildco
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Re: acknowlegements not printing totals!!
Reply #10 - 12/23/05 at 05:07:17
 
6/30 ISTECH 2004.1 DBA
 
Installed 2004 .rtm file for Acknowledgements, but still am getting 0 totals.
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Aaron

2004.1 with ISTECH 1/12/06
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