cathyh
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I used to be indecisive; now I'm not so sure......
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We have a warranty part number, "warranty order" with a blank description that we fill with part number/description of item returned for warranty work. Since our FG require a serial number, the warranty order does also, and we can keep track of a given serial number by adding to the original a -1 or whatever. This part number has a class code that has the same GL expense account for asset, COGS, and WIP, We create a sales order for warranty order with $0 price. It's converted to a Indirect work order so that it doesn't show up in WIP Summary while it is expensed to a warranty expense account. We issue labor and materials to the work order and collect the cost that way. You can even create a warrranty work center and only have direct labor cost and no overhead $$ for that work center. This works for us because we don't (fortunately!) get too much warranty work. We do a similar thing for repairs. But since we charge for them we collect costs as we would a normal FG. Hope this helps alittle.
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