Per Lynn, with the latest update if you go into the one account with the open credit and choose the credit and post it, it will then ask you if you want to apply to another customer. This also works if you get one check that must be applied to different accounts.
After clicking yes for posting it takes you back to the payment screen with the credit amount already filled in and you choose the account you would like to apply it to.
We have tried this and it works!!