ISTech Support Forum - 2 Invoices

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2 Invoices - same Inv# for 1 SO (Read 403 times)

khays

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2 Invoices - same Inv# for 1 SO
03/10/06 at 10:02:25

I've run across an interesting problem that I can't figure out if it is operator error, data dependent or software. this situation arises often so I'm thinking operator or data.

An SO is partially shipped and invoiced under an invoice number. the remainder is shipped later and invoiced but is issued the same invoice number. that invoice # exists in the system but with the new amount - the old amount is lost.

If the invoice is then voided, only the items released to the second shipment are restored to the SO.

The original invoice can never be reprinted. Or can it and I just don't know how?

Ken Hays

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RAGINE Full Member I love YaBB 1G - SP1! Posts: 150 Gender:	Re: 2 Invoices - same Inv# for 1 SO Reply #1 - 03/10/06 at 10:35:11 What version are you on? I think that was a problem at one time, but has been fixed.
Back to top	Ragine Hendrickson Manufacturing Systems Inc/TRU-CATCH TRAPS ISTECH 2004.1 10/31/06 UPDATE IP Logged

khays Member I love YaBB 1G - SP1! Posts: 70	Re: 2 Invoices - same Inv# for 1 SO Reply #2 - 03/10/06 at 13:02:54 version 1/12/06 evo
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RAGINE

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Re: 2 Invoices - same Inv# for 1 SO
Reply #3 - 03/10/06 at 14:06:49

The only time it happened to me was when a partial order was shipped, invoiced, marked as printed but NOT POSTED when the remainder of the order was shipped and invoiced it did the same thing that you are describing. You might want to do a search using "duplicate invoices" as there a few suggestions to fix. I can't remember what i did?

Ragine Hendrickson
Manufacturing Systems Inc/TRU-CATCH TRAPS
ISTECH 2004.1 10/31/06 UPDATE

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ddlong Full Member Posts: 205 Gender:	Re: 2 Invoices - same Inv# for 1 SO Reply #4 - 03/22/06 at 07:38:18 The problem was that you didn't post the first invoice. We sometimes use this method when a customer requests and invoice prior to shipping. We print the invoice but don't mark or post the invoice. It doesn't count until it is posted. Darla Long
Back to top	Darla Long Catalytic Industrial Group, Inc. Independence Ks dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3 IP Logged

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ISTech Support Forum › Evo-ERP and DBA Classic › Sales

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