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SO-G Error on Ship vs Post Date (Read 400 times)
gtladmin
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SO-G Error on Ship vs Post Date
03/14/06 at 10:33:40
 
oops!  Our accounts receivable manager inadvertently responded "Y" to the question "Use Printed Ship Date as Post Date" when she wanted to say "N".  Unfortunately she didn't catch the error untjust after the batch was already posted.   Sad  
 
How do we go back and fix the ship dates on these 39 invoices?   ???
 
Thanks,
 
Val
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Val Feehan
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Re: SO-G Error on Ship vs Post Date
Reply #1 - 03/14/06 at 10:41:54
 
Well you can void all 39 if you haven't mailed them out yet. You could possibly use MDB to edit the dates and reprint the 39. MDB could be difficult because when invoices are posted a whole bunch of files are written to. You might need to edit more than one file set to keep things straight.
 
John
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Re: SO-G Error on Ship vs Post Date
Reply #2 - 03/14/06 at 10:45:38
 
Hey John,
 
I thought of MDB, but I think there are multiple files SO-G probably writes to, and we don't want to mess things up more (there's a big potential, as you mention).  Didn't know if there was an easier way....
 
If she voids all the invoices, then she just goes through the release and invoice process all over again?  
 
Val
 
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Re: SO-G Error on Ship vs Post Date
Reply #3 - 03/14/06 at 11:30:46
 
If she voids all the invoices, then she just goes through the release and invoice process all over again?  
 
Yup, At least it will retain the freight amount and tracking info.
 
John
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