ISTech Support Forum - Undoing an AR-C transaction

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Undoing an AR-C transaction (Read 616 times)

swalker Browser I love YaBB 1G - SP1! Posts: 7	Undoing an AR-C transaction 03/29/06 at 06:37:09 I made a mistake in recording a customer's check payment under AR-C. Is there anyway that I can correct this or reverse it?
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Laura D. Oliver

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Posts: 985
Gender: female

Re: Undoing an AR-C transaction
Reply #1 - 03/29/06 at 07:57:11

Quote from swalker on 03/29/06 at 06:37:09:

I made a mistake in recording a customer's check payment under AR-C. Is there anyway that I can correct this or reverse it?

While I am not on the latest ISTECH version, I have been using DBA since 1997 and found that the best way to undo a customer payment is to treat it like insufficent funds (NSF). I have found the other option causes AR-R to be out of whack. But this may have changed with the last few updates.

We use NSF to undo the payment and then immediately redo it as it should have been.

Laura D. Oliver
classic DBA since 1997
EVO on Amazon server as of 5-2022
DIXIE PRECISION INC.
Birmingham, Alabama
(205)- 841-8400

www.dixieprecision.com

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Lenette Senior Member That's why they call it work!! Posts: 459 Gender:	Re: Undoing an AR-C transaction Reply #2 - 03/29/06 at 08:19:31 I believe if you use the NSF option versus REVERSAL then the words "NSF" appear on the customers statement. If you never send statements out then I guess it doesn't matter. In my case, I would hate to have the reference of NSF appear because of my error.
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