Tim Goldstein
Full Member
 

'Cause sooner or later everyone needs a chief geek
Posts: 212
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Here is a weird one. Create a sales order for customer. everything is backordered. We require a deposit of 10% before anything is created. Customer sends in deposit and it is posted against the customers account. Start build process and create parts for order. Before finishing, Customer sends in a second deposit which is applied to the customer's account. Finish product, release sales order and print invoice and we are asked how much of the deposit we wish to apply. Choose all of it (Both deposits) and print invoice and everything is great. Post the invoice and again it asked about the deposit. Choose entire amount and get a dialog box stateing only the lesser amount of the deposit will be applied. Sure enough only the smaller of the two deposits is applied to the SO. However, The invoice says everything has been applied when printed and the GL says the customer has a credit equal to the larger of the two deposits! What's going on? ??? Am I missing a setting some place that needs to be set to apply all deposits? Any help would be greatly appriciated. Tim
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