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august patch install error (Read 1391 times)

martin572

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august patch install error
08/29/06 at 16:47:59

I have tried to install the latest dba patch update(august) and once it get's half way through converting the data dictionary files I get a access violation message and the program just stops.

I am currently on the 5/14/05 patch and am using DBA classic. We have a server/client work station set-up. Our server is running windows nt sp6a with pervasive 8.5 sp2 and our work stations are windows 98, 2000 and xp pro. We also have 40 users.

I thought that it might be one of the work stations so I tried another windows xp work station and disabled the anitvirus software and still got the same error. I also tried to force the update by checking the box and still no change.

I am trying to get this patch updated so that I can try the evo software before my licence runs out. Any help would be greatly appreciated ???

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: august patch install error Reply #1 - 08/29/06 at 17:13:27 Steve, I will call you tomorrow, I suspect the DBA Classic Data Dictionaries have some internal corruption or something that has to be cleaned up. Onc we determine the solution, I will post it so it is available for others.
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martin572

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Re: august patch install error
Reply #2 - 08/31/06 at 19:08:56

Lynn,

I did as you suggested and installed the patch again to see what files during the forced update it errored on and here is what I got for information.

when I selected a forced update on all files the install program crashed at file bkappo.b99 and after a second install attempt I got an error at bklugrid.b file.

The error that I got was access violation at address 00402df6 in module evoerp.exe write of address 026ffffd. The second time I got the same error except the address was different. Again seem to be the same problem on two different machines.

any ideas??? ???

It seems that I am not the only issue. Lynn what is the solution to this problem.

« Last Edit: 10/10/06 at 16:08:12 by martin572 »

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rlevasseur

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Re: august patch install error
Reply #3 - 09/18/06 at 15:58:40

Was there any answer to this hangup at BKLUGRID.B**?

I have attempted to install the 8/11 update and receive the same exact error.

"Access Violation at address 00402DF6 in module 'evoerp.exe'. Write of address 026BFFFD.

I downloaded the update again and went thru the same process twice. Same results... On the third try I used force update and still same hang up and error.

Rick

DBA 2018.2 w/ IS TECH SUPPORT UPDATE
EVO/ERP 2018.2 Build - 7/23/2018 T7 - 7iR11
Pervasive Version 11.30 Peer-to-Peer
XP Pro, Windows 7 Professional

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PROBES Member quality, value, service Posts: 52 Gender:	Re: august patch install error Reply #4 - 09/20/06 at 03:33:40 You can add us to the list of install errors. Same access violation, different file.... BKDCCFG.B Anybody gets any ideas please post em up.
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Dennis Wilkinson Full Member Life is Good :o) Posts: 148 Gender:	Re: august patch install error Reply #5 - 09/29/06 at 08:57:00 This is Dennis from RdF Corporation and we are experiencing problems istalling the 08/11/06 Update. We get an access violation error at address 00402DF6 in module "EVOERP.EXE. The next thing that happens is the Update hangs at BKLUGRID.BXX file....the intall does not works and we can't use system at all. ???
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martin572 Browser I love YaBB 1G - SP1! Posts: 20	Re: august patch install error Reply #6 - 11/27/06 at 17:34:01 Lynn, I tried to install the latest october patch and have gotten the same error as with the August patch. It also seems from other users they have gotten the same error. How do I fix this so that I can use the new features?
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Lynn_Pantic

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Re: august patch install error
Reply #7 - 11/27/06 at 19:27:04

Couple of things to check (I can't duplicate the error but there are SO MANY system variables there is no way we can replicate all of them).

1. Make SURE that the server and all workstations are on the SAME version of Pervasive. It can be 2000, 7, 8 or 9 but they HAVE to match.
2. Load DBA Classic with no users in the system and click File - Check File Integrity. Do a Find Files for the Root DBAMFG folder as well as company subfolders (DBAMFG\DEFAULT and any others you may have created) and if any files are Pervasive 5 or 5.1 format, reindex them at UT-C or use the Pervasive Rebuild utility.

Lynn Pantic
IS Tech Support
lynn@istechsupport.com

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martin572 Browser I love YaBB 1G - SP1! Posts: 20	Re: august patch install error Reply #8 - 12/29/06 at 14:08:59 Lynn, I verified that everybody was on the same pervasive(Version 8.5 sp2) and that all the index files were to 7.1. I still get the error and I would say that others seem to be having the same issue. What can I do next.
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DPurdy Browser Posts: 12 Gender:	Re: august patch install error Reply #9 - 01/19/07 at 10:34:49 Did anyone find the fix to this? I'm having the same problem. Thanks!
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ISTech Support Forum › Evo-ERP and DBA Classic › Installation

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