Here's another oddity we have found due to our using shared drive for the ISTS folder. We don't seem to be able to change the location that Evo uses for storing the PDF that it attaches. It tries to write it to the C:\ISTS folder, but we have that blocked so that the Z:\ISTS folder will always be used (because of Terminal Services).
 
How do we change it so that when printing from PO-A (using the email option) the PDF is written to and attached from a location other than c:\ISTS? Does this facility already exists? If so, where do we change these settings?

Well, that is the problem. We changed the settings in TAS-K to Z:\ISTS\PDF\, but the program still looks in C:\ISTS\PDF\ as if the C drive is hard coded. It seems like PO-B is trying to write the PDF to C:\ISTS\PDF\, which exists on all machines, but to which access is restricted (so that Evo will only use Z:\ISTS). No file is written in Z:\ISTS\PDF\. When the NZ email comes up it is looking in C:\ISTS\PDF\ for the PO and that address can't be changed in the email, either.

Try this:
 
Delete C:\ISNZ (a throwback to an earlier version) if it exists and in the Z:\ISTS folder delete the NZEMAIL.CFG file and then go back to TAS-K and reset the path.

All things being equal I'd think it might be an issue with network connectivity. Such as, does her machine have a firewall or does your corporate network use a firewall? Could something be blocking her machine from sending such network traffic? Can you use a program such as Outlook Express or Thunderbird to send emails from that machine?
 
Quote from Karen Mason   on 10/31/06 at 10:51:01:

 
 

I am sure we have firewalls in place.  However, she sends emails daily through Outlook Express.  Do I have to give her full control of the ISTS folder?  Right now it is set at modify, read, write.   I too setup the pdf's to go to a shared directory on the network so they will all be stored in the same place.  
 
kkmfg wrote:  All things being equal I'd think it might be an issue with network connectivity. Such as, does her machine have a firewall or does your corporate network use a firewall? Could something be blocking her machine from sending such network traffic? Can you use a program such as Outlook Express or Thunderbird to send emails from that machine?

My PDF's post to my server location specified in the attach path ie: F:\ISTS PDFS\2006\.  We are on the 8/11/06 update.

Colin and Karen -
 
"Email NOT Sent" is a different issue.  That is the TAS-C setting for the login and password to the SMTP server.

I've gotten it to work fine, now. I'm quite happy with the speed of the process. Compared with saving a PDF, switching to email, creating and email and navigating to the PDF location to find and attach the file, this is fast and pretty fool-proof. Once I get the prints linked to the parts files it will be even sweeter.
 
Thanks for the help.