Welcome, Guest. Please Login.
05/18/25 at 10:56:20
News:
Home Help Search Login


Pages: 1
Send Topic Print
0$ Deposit won't clear (Read 766 times)
fstickel
Browser
*


I love YaBB 1G -
SP1!

Posts: 38
0$ Deposit won't clear
12/07/06 at 13:12:04
 
My Open Customer Deposits report lists a customer with a deposit on account and a deposit amount of $15,000 but the deposit remaining is $0.  Tried reopening the SO and invoicing $0 to clear it but DBA won't allow an invoice for $0.  Tried to edit the existing deposit and received the msg:  "BKARINVT indicates the open amount of this item is 0.  You should delete this deposit from the list, as it has been fully applied."  Tried to delete the deposit and received the msg: "This deposit has been partially applied (paid) and cannot be deleted.  In order to clear it, either enter an offsetting AR voucher, or refund the remaining deposit amount to the customer."  Tried entering a customer refund and received the warning: "There are no open Credits or Deposits found for this customer."
 
Does anyone know how to clear this out?  I have a couple of them.
Back to top
 
 
  IP Logged
kevind
Active Member
*****


I was more than
willing to
"pony up",
how b'out U?

Posts: 634
Gender: male
Re: 0$ Deposit won't clear
Reply #1 - 12/07/06 at 13:15:06
 
We have a few of these also.
 
I have not found a way to clear them out yet either.
Back to top
 
 

Kevin Damke
Spectronics Corporation
ISTECH 2004.1 7/26/13 SP1 - 20 user
Evo-ERP Build 7/25/13 T7 -7i R6 - 3 user
(Prev version was 2004.1 10/24/12)
(All Patches Installed as of 7/26/13)
Pervasive 2000i SP4 - Crystal Reports V10
Email WWW   IP Logged
David Waldmann
Active Member
*****


Live to work, or
work to live?

Posts: 1919
Gender: male
Re: 0$ Deposit won't clear
Reply #2 - 12/08/06 at 05:15:43
 
I have one as well. Maybe this is a bug and should be moved to "Problems - Sporadic"?
Back to top
 
 

David N Waldmann
President
Vermont Hardwoods
Chester, VT

Evo-ERP, 5 user
IST Build: 3/4/19, patched 04/30/19
Pervasive v11.31
Server 2012 / Win10 x64
Crystal Reports v11
Email WWW   IP Logged
Theran
Member
**


I'm not a browser,
I'm a low end Bronze
member...

Posts: 70
Gender: female
Re: 0$ Deposit won't clear
Reply #3 - 06/03/07 at 17:34:31
 
I have two of these entries as well dating back to 2002.  I've tried everything to no avail..........
Back to top
 
 

Teres Heran
Armature Coil Equipment, Inc
DBA Classic, Ver 2004.1 with IS Tech 9/21/07
Email WWW   IP Logged
Lynn_Pantic
Administrator
*****


evolution (n) -
gradual change to a
different form

Posts: 5663
Re: 0$ Deposit won't clear
Reply #4 - 06/03/07 at 17:52:05
 
Where exactly are they showing up?  AR-N Report only?
Back to top
 
 

Lynn Pantic
IS Tech Support
lynn@istechsupport.com
Email   IP Logged
fstickel
Browser
*


I love YaBB 1G -
SP1!

Posts: 38
Re: 0$ Deposit won't clear
Reply #5 - 06/04/07 at 08:46:28
 
Mine are on the AR-N report.  Also, the AR-N listing lists them with a "0" Sales Order Number.
Back to top
 
 
  IP Logged
Theran
Member
**


I'm not a browser,
I'm a low end Bronze
member...

Posts: 70
Gender: female
Re: 0$ Deposit won't clear
Reply #6 - 06/04/07 at 15:45:09
 
That's exactly the same with both of mine
Back to top
 
 

Teres Heran
Armature Coil Equipment, Inc
DBA Classic, Ver 2004.1 with IS Tech 9/21/07
Email WWW   IP Logged
lizzleanne
Browser
*




Posts: 10
Re: 0$ Deposit won't clear
Reply #7 - 06/05/07 at 08:54:14
 
I too have these, several of them, which I have had for several years.  I know they don't hurt anything to be there but they really bother me so if anyone knows how to clear them I would love to know.  
 
 
Liz English
Air Dimensions Inc.
 
Back to top
 
 

Liz English
Air Dimensions Inc.
www.airdimensions.com
WWW   IP Logged
Pages: 1
Send Topic Print