Yesterday we were testing the S/R package and attempting to release line item number one. There were items in the BOM to be released, which we did, then we released 1 of line one. Instead of just putting the one item that we released in the "Qty This Shipment" space on the packing slip, the program increased the "Qty Orig Ordered" to two.
We tried going back and releasing zero, and although that put the ordered amount back to 1, it changed the released quantity to zero.
This all makes me wonder if we are handling the reapirs the wrong way. Should we not be putting the part number in at all? Should we put in the part number with qty 0? Should we not release the repaired item, just the parts?
Grrr!