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Cash Receipts Journal Problem (Read 499 times)
HB
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Cash Receipts Journal Problem
12/28/06 at 11:39:17  
When running the Cash receipts Journal Report, it shows double entries for the same amount for some customer payments.
Does anybody know which database the report is accessing?
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Helmut Bode
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Lynn_Pantic
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Re: Cash Receipts Journal Problem
Reply #1 - 12/28/06 at 19:23:41  
GL-D is looking at the BKGLTRAN file, the same as GL-C and GL-E.
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Lynn Pantic
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HB
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Re: Cash Receipts Journal Problem
Reply #2 - 12/29/06 at 06:33:22  
this is the 1 million dollar question:
why are we getting double entries for payments on some customers? It seems to be at random when recording a payment in AR-C. The statement for the customer affected does not show any doubling up of payments.
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Helmut Bode
General Pencil Co.
DBA Classic 2004.1 w/IS Tech update 7/25/13
EVO-ERP
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Lynn_Pantic
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evolution (n) -
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Re: Cash Receipts Journal Problem
Reply #3 - 12/29/06 at 08:38:10  
Are the debits and credits both duplicated so the journal is in balance?  Have you looked at GL-O before posting to determine whether is it AR-C or GL-O that is creating the duplicates?
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Lynn Pantic
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HB
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Re: Cash Receipts Journal Problem
Reply #4 - 12/29/06 at 10:43:32  
the journal is out of balance, only the debit shows duplicates.
GL-O shows no problems when trying to post.
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Helmut Bode
General Pencil Co.
DBA Classic 2004.1 w/IS Tech update 7/25/13
EVO-ERP
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Win2008 Server
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ISTech Support Forum › Evo-ERP and DBA Classic › Accounting ‹ Previous topic | Next topic ›

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