kevind
Active Member
   

I was more than willing to "pony up", how b'out U?
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We sometimes get this message in a dialog box labeled Warning: WARNING: SO# xxxxxx has an indicated deposit amount of $x.xx. This is the deposit amount that printed on the invoice. However, the deposits linked to this SO have an unused balance that is zero or negative, so the invoice will post with a deposit amount of zero. What the heck does that mean, and what should we do to fix it? How can a deposit have an Unused balance of Zero? Zero would mean there is no unused balance. Update: We just tried voiding the invoice. Re-linked the deposit to the sales order, printed a new invoice, and then tried to post it and again, we got this message. We routinely use the deposit system to record Credit card payments. Any suggestions would be appreciated.
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