Welcome, Guest. Please Login.
05/14/25 at 11:36:39
News:
Home Help Search Login


Pages: 1
Send Topic Print
Blank entries in Sales Order Listing (Read 263 times)
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Blank entries in Sales Order Listing
02/23/07 at 08:19:34
 
Every month in one or both of our companies I see in View Sales orders several entries where the SO#, order date, and order amount are all zeros, and the customer code and customer names are blank.  The existence of these entries causes a burp when accounting prints the customer statements, and I always have to go into maintain database and delete these sales orders so they can print the statements.  The number of entries varies month to month, but I usually have a few for each company to delete.  I can't determine why these entries keep coming back every month, and I need some help.  It's got to be something someone is doing, but what?  Does anyone have any idea?  Anyone see this same thing happening with their companies, or have any thoughts as to possible causes?
 
TIA,
 
Val
Back to top
 
 

Val Feehan
  IP Logged
JNAPIER
Active Member
*****


Evil-Evo Bad Dog!

Posts: 533
Gender: male
Re: Blank entries in Sales Order Listing
Reply #1 - 02/23/07 at 08:25:20
 
Possibly when a SO is being added and a user has a record lock in the first screen and answers NO to the prompt? The program exits with no lines or cust info?
 
Just a thought....
 
 
John
Back to top
 
 

EVO-ERP, ISTS 3.27.08 , 2000I 10 user
Email WWW   IP Logged
gtladmin
Active Member
*****


Diving is fun,
diving is fun!

Posts: 1306
Gender: female
Re: Blank entries in Sales Order Listing
Reply #2 - 02/23/07 at 09:08:22
 
Hmmmmm....I'll pose that question to sales and see what kind of a repsonse I get.  That's a thought... it would have to be a lock with AR, most likely, if it's on the header screen....
 
Thanks,
 
Val
Back to top
 
 

Val Feehan
  IP Logged
Pages: 1
Send Topic Print