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Vendor Items gone (Read 2993 times)
cmsk
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Vendor Items gone
03/06/07 at 10:51:35
 
After the install the new patchs today, all of the Vendor Part/Item Numbers are gone from all areas.  Is there a specific file that I need to restore to fix this?
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Re: Vendor Items gone
Reply #1 - 03/06/07 at 12:01:31
 
Mine did it to for some reason to ?
 
BKSBVEND
BKSBMFG
 
Just copy back to default folder from back-up
 
John
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cmsk
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Re: Vendor Items gone
Reply #2 - 03/06/07 at 13:49:30
 
Quote from JNAPIER on 03/06/07 at 12:01:31:
Mine did it to for some reason to ?

BKSBVEND
BKSBMFG

Just copy back to default folder from back-up

John

 
 
Hmmm, thanks for the reply, but that didn't work.  Actually, the dates don't seem to jive either, i.e., the files from backup have the same dates as the existing files.
 
Any other suggestions, this is posing a PO problem (among other things).
 
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Re: Vendor Items gone
Reply #3 - 03/06/07 at 13:59:30
 
Okay, I went back a bit farther with the BKSBVEND file and got the Vendor Items back.  Question though, there was a size difference of about 400 k in from the older file to the new (the newer one was larger).  What else in stored in this file?
 
I'll have to check with some other people to know what's been done over the past few days, but I'd like to know what's in the file that may have been affected by the restore.
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Re: Vendor Items gone
Reply #4 - 03/06/07 at 14:38:20
 
I saw that too. The corrupt file set on mine was 1.4 MB I tried to rebuild the file and it was reduced to 42 KB with no data.
 
Nothing else in it, only about 10 fields........
 
 
Funny thing is I had to go back to before the update to find a good one. The file was KILLED prior to the update Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin
 
John
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Re: Vendor Items gone
Reply #5 - 03/06/07 at 14:40:58
 
Quote from JNAPIER on 03/06/07 at 14:38:20:
I saw that too. The corrupt file set on mine was 1.4 MB I tried to rebuild the file and it was reduced to 42 KB with no data.

Nothing else in it, only about 10 fields........


Funny thing is I had to go back to before the update to find a good one. The file was KILLED prior to the update Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin Grin

John

 
 
Hmm, interesting and odd.  Gotta love computers.
 
No other issues after restoring the file though?
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Re: Vendor Items gone
Reply #6 - 03/06/07 at 14:58:45
 
Nope,
 
All is 100% fine and purchasing is my friend again kiss
 
John
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Re: Vendor Items gone
Reply #7 - 03/06/07 at 15:33:15
 
Quote from JNAPIER on 03/06/07 at 14:58:45:
Nope,

All is 100% fine and purchasing is my friend again kiss

John

 
 
Nicely done and many thanks.
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Re: Vendor Items gone
Reply #8 - 03/06/07 at 18:42:37
 
We do not touch the BKSBVEND file in the update process so I am glad John was able to validate that whatever is happening, the update itself is not doing it.  That said, I can't think of what might in fact be the culprit.
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Re: Vendor Items gone
Reply #9 - 03/07/07 at 05:45:48
 
Quote from Lynn_Pantic on 03/06/07 at 18:42:37:
We do not touch the BKSBVEND file in the update process so I am glad John was able to validate that whatever is happening, the update itself is not doing it.  That said, I can't think of what might in fact be the culprit.

 
 
Coincidence most likely.  However, there still seems to be an issue with PO-A and item description lines showing up -- or, they are not showing up rather.
 
Minor correction, the first item line shows up, but the second line and third line (Vendor item number), are not
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Re: Vendor Items gone
Reply #10 - 04/03/07 at 09:06:16
 
THIS IS NOT A COINCIDENCE AS IT HAS HAPPENED TO US 5 TIMES SINCE THE 2/14 UPDATE...AND YES, I'M YELLING BECAUSE THIS ISSUE NEEDS TO BE ADDRESSED
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Re: Vendor Items gone
Reply #11 - 04/03/07 at 12:26:22
 
I can see the vendor item numbers in MTICMSTR.MTIC.PROD.VPC, but they no longer show up when I click on the Vendor button in IN-A.  
 
BKSBVEND is an empty file. However, when I re-add the lost vendor part numbers, they go in this file instead of into MTICMSTR. Ain't that odd.  
 
What's going on here?
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Re: Vendor Items gone
Reply #12 - 04/03/07 at 12:35:38
 
Quote from heliosquare on 04/03/07 at 09:06:16:
THIS IS NOT A COINCIDENCE AS IT HAS HAPPENED TO US 5 TIMES SINCE THE 2/14 UPDATE...AND YES, I'M YELLING BECAUSE THIS ISSUE NEEDS TO BE ADDRESSED

 
When my children throw temper tantrums, when they pout or yell, they seldom get what they expect. I hope you aren't expecting your posts to get some sort of special handling just because they are in caps. How would that be fair to civil folk? I suppose that, if you pay for Gold Support, you could call IS Tech and scream yourself blue. I'm not sure that it would help, but at least then the folks dealing with the antics would be those receiving remuneration.
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Re: Vendor Items gone
Reply #13 - 04/03/07 at 13:44:03
 
We are trying to find and fix that very issue right now.. I have a user who is working with us to try and track this down..  if you can tell us what exactly you are doing to cause this, and you can repeatably reproduce the bug it would be a great help...  Some reports we have received said it was the update program that did it, others say it is in INB.. any clues to help us fix it are much appreciated.
 
Thus far, we cannot make it happen here.
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Re: Vendor Items gone
Reply #14 - 04/03/07 at 21:32:14
 
Quote from GasGiant on 04/03/07 at 12:35:38:
Quote from heliosquare on 04/03/07 at 09:06:16:
THIS IS NOT A COINCIDENCE AS IT HAS HAPPENED TO US 5 TIMES SINCE THE 2/14 UPDATE...AND YES, I'M YELLING BECAUSE THIS ISSUE NEEDS TO BE ADDRESSED


When my children throw temper tantrums, when they pout or yell, they seldom get what they expect. I hope you aren't expecting your posts to get some sort of special handling just because they are in caps. How would that be fair to civil folk? I suppose that, if you pay for Gold Support, you could call IS Tech and scream yourself blue. I'm not sure that it would help, but at least then the folks dealing with the antics would be those receiving remuneration.

 
Colin, I wasn't aware that having to read capital letters qualified as "dealing" with something.  Perhaps you should get your tolerance levels in check.  Sometimes yelling is required to be heard above the rest of the noise.  It's hardly uncivil.  What I try to instill in my child is not to be condescending or self-righteous.  I realize that the developers and support staff are busy with many other issues all at once but some sort of assurance that these issues are being addressed needs to be posted to these threads in a timely fashion.  I read Allen's post prior to this writing and I appreciate his efforts, but the post was made nearly a month after the original post.  If this were an open-source project I would be more apt to hold my tongue but since it isn't I have every right as a consumer to make my frustrations known.  I'm certainly not looking for special treatment, just my money's worth.
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