our procedure is to release the line items in the order on the SO-E screen. It's the only way we ever do it. Sometimes it's assigning the next Packing list number which would correspond to the invoice number and sometimes it is choosing an old number that was previously used. But my person always does it the same way.
We see the very same thing - in SD-Q we have set P/l & inv as same, but on a pretty regular basis the numbers get out of sync. Right now in SD-M the next invoice is 6646 & the next p/l is 6539. Invoice/Packing List #6539 was released/printed/posted a month ago. So, in order to correct this, I have to go into SD-M pretty often & make sure that the #'s are the same for both inv# & p/l#. As Marianne does, so do we do, we never print from SO-A. We release & print from SO-E only.
I was in conversation last October with Lori about this same subject & she said that I should
set the inv & p/l #'s to be the same because of (e-mail attached below:
"Lori Conrad" <lori@istechsupport.com>
10/06/2006 11:48 AM
To: <LCucchiara@pei2000.com>
cc:
Subject: RE: EVO Issue - Unreleased lines being printed on P/L & Invoice
When you print the packing list answer N to printing notes and N to printing
non-released lines.
Your invoice and packing list numbers should not be the same. You have the
ability to print multiple invoices per packing slip or multiple packing
slips per invoice. If you need to void an invoice, it will create a credit
invoice and no packing slip and your numbers will be out of sync. I suggest
using entirely different number ranges. That way, if a customer calls with
an invoice number, that is outside of your invoice number ranges, you can
readily recognize it as a packing slip number.
Lori Conrad
IS Tech Support
www.istechsupport.com -----Original Message-----
From: LCucchiara@pei2000.com [mailto:LCucchiara@pei2000.com]
Sent: Friday, October 06, 2006 11:46 AM
To: lori@istechsupport.com
Subject: EVO Issue - Unreleased lines being printed on P/L & Invoice
Hi Lori,
I am having an issue with releasing sales orders. The problem is this -
at times we use the SO as a blanket order, each L/I has several descriptive
lines that are associated to each line (actually the lines are saved as
Specs) & alot of times when I release a line item on a SO other specs for
different L/I's that have not been released will print out on the packing
list. I have to go into each one line by line & un-release them.
Sometimes it is for L/I's that have already been shipped, printed, invoiced
& posted. Other times it is for items that are yet to be released.
This is very frustrating to say the least. Do you know what could be
causing this?
On another note, I have had occasions where the same packing list # has
been used twice for different customers. In SD-Q I have it set so that the
invoice & P/L # are set to be the same #. However, when I go to SD-M the
next invoice # is 6137 & the next P/L # is 6083. P/L /Invoice #6083 has
already been used, printed & posted. Not sure what is going on there. But
when I print the packing list for released items #6083 always shows up but
then the system changes it to the correct next number before printing the
P/L. Should I go into SD-M & change the next P/L to match the then current
next invoice #? Its been like this for a few days.
Thanks,
LeAnn