ISTech Support Forum - AP-A Prompting for Password

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AP-A Prompting for Password (Read 592 times)

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AP-A Prompting for Password
06/04/07 at 12:32:52

When in AP-A it prompts for a password to view 'history'. There are several other places (CM for one) that it also prompts for a password.

I have checked the settings under Sys Manager PS-D to make sure all modules are available for the login I am using.

Why do I get this prompt? How to do I get past it? I've tried every known password I can think of.

Kristi G.

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JNAPIER Active Member Evil-Evo Bad Dog! Posts: 533 Gender:	Re: AP-A Prompting for Password Reply #1 - 06/04/07 at 12:55:18 This happens when reps are assigned to customers. When I get the prompt, I just hit enter with no password and it goes right in. John
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springproducts Browser Posts: 8 Gender:	Re: AP-A Prompting for Password Reply #2 - 06/04/07 at 13:03:05 That was the first way I tried it. It won't let me in by leaving it blank either. Hmmm.
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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: AP-A Prompting for Password Reply #3 - 06/04/07 at 13:48:27 Contact Manager has its own set of passwords set up in SM-I-I. That is what this is looking for. If you don't want to use the passwords, set up a blank rep with blank password.
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springproducts Browser Posts: 8 Gender:	Re: AP-A Prompting for Password Reply #4 - 06/04/07 at 14:14:30 Thanks! That was it. I just had to clear out that password! Thank you
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