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Update Installation Problems (Read 407 times)
Dennis Wilkinson
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Update Installation Problems
06/08/07 at 07:34:25
 
Last night we installed the update 05/01/2007.  We installed Evo-Erp on two work stations and the remaining users are using DBA Classic.  This morning (06/08/2007) all the classic users are getting the error "A record was not found in FILELOC - BKBMMSTR.B02 -2".  The file name after "FILELOC" changes, depending what screen they are in.  The classic users get this error in the ITEM menus, the PURCHASING menus, etc.
 
However, on the two workstations that Evo is on, we get no errors going into any of these modules. (we have other Evo problems, but that is for a later date).
 
How do we fix! Help needed immediately!
 
Thanks
 
Dennis Angry
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Dennis Wilkinson
IS Tech Support Contractor
dwilkinson@istechsupport.com

IS Tech Support Update 2022.1
PSQL Workgroup, Zen 14
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

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Re: Update Installation Problems
Reply #1 - 06/08/07 at 13:19:03
 
For the record, I talked to Dennis; he restored the backup and will try again.  Not sure if it is a factor but they have a Linux server.  It appears the update ran the Evo part but the very last portion when it says "Updating Classic" that synchronizes the databases did not run, resulting in the Classic errors.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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