Ummm.....
 
We are STILL seeing this as a problem. Has there been anyone else noticing this problem?  We still
cannot determine why it happens.
 
Val

Uh, ok, well, I just got an update and it's this:  people are entering some parts, adding BOM's, but never rolling up the cost under IN-B.  Then when purchasing runs a roll-up utility under BM-G, it doesn't pick those up because there's nothing in the materials field.  Hmmmm...once again, user error on our part.  BUT I'm told this CAN'T possibly be the situation in ALL cases of this happening.......
 
(ow, my head hurts from banging it on the wall....)
 
 
Val

Thanks, Dave.  I will pass that along!
 
Val

Ok, here's what accounting/purchasing came up with after doing some reporting/testing:
 
We have found that when a cost rollup is done for only Labor Parts, the standard costs for other parts disappears. Likewise when a cost rollup is done for Finished, Assembly & Make From Parts, the standard costs for Labor Parts disappears. On 17Oct07 a cost rollup done for Finished Parts was done & we found after invoicing was done that some of our Labor Parts did not have COGS associated with their peferencing invoices. We researched this & found that the "standard cost" was missing from all Labor Parts. We further noted that the only Labor invoices to have COGS had Labor Parts which had a "last  cost"; apparently the COGS was pulled from the "last cost" because the "standard cost" was missing. Roll up testing was done the next day in the "Test Company" which showed that any time a rollup was done excluding a part type, the "standard costs" would disappear from the excluded parts. We found that we must include all parts in every rollup that is done. It seems to be dangerous to have a choice to do each type if it will end up messing up the rest of the "standard costs" when done separately.
 
 
So how about that?
 
Val
 
 
 
 

I can't duplicate but I am using the very latest patch from www.istechsupport.com/status.php.  If you are not, download it and let me know if it solves it for you.

I have also had problems with standard costs missing.  I usually discover them at the end of the month.  I did however find one thing that seems to be at least partially causing the probelm.  When I run BM-G to roll up cost - when I do the print to screen, it get as far as it can then I get the following message:  
 
70047 not found in the Bill of Materials file.  This process cannot be completed  [OK]
 
Everything that was beyond that and didn't print to screen now has zero cost.
 
We do not have a 70047 part number and I don't know where to go in maintain database to clear the information that is telling the system that it should be in the BOM file.
 
Dala Long
 
We are on EVO with all the updates
 
 
 
 
 
 
 
 
 
 
 

We had this same problem last week.  We would run cost roll ups, and the process would snag on p/n 2608, giving us the "This process cannot be completed" error.  We found that our standard costs for any item after that number were missing; costs before that number were fine.
 
The missing part # also manifests itself in IN-F; The report pops up an error for that p/n, "Unable to find the MTICMSTR record for part 2608.  This part will be exluded from this report."  
 
We confirmed that the p/n does not exist in MTICMSTR, so I ran SM-J-C (Transaction Level), which has added the p/n back - the report tells us that "MTICMSTR record for this Part was missing; created it."  I still need to check back with Accounting after they run another cost rollup to see if it's really fixed.
 
Can the problem be reproduced by deleting a p/n from MTICMSTR and then running a cost rollup?  This seems like a bug; at the very least, we should be able to get through the whole rollup without having our standard costs wiped out.
 
There are a couple of related posts on missing part numbers, namely:
 
Missing, partially missing part?
Can you Delete a part w/Transactions?