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backordered items disappear on posted invoice (Read 285 times)
sgoulette
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backordered items disappear on posted invoice
06/22/07 at 11:27:13
 
We are having an issue that when we reprint posted invoices in SO-F, they do not include the backordered items that appeared when the invoice was posted.  
On such a problem invoice, I voided it and made sure all lines were released and the backorder showed up on the invoice, I posted the invoice.  But then after it was posted I went back in and reprinted the invoice again and the backordered items were gone.  This does not happen on every invoice and I cannot pinpoint what could be causing it.  Anyone else have this issue?  Am I missing a default that fixes this?  
We are currently on Classic version 2004.1 Tech Support update 5/1/07.    
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Lynn_Pantic
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Re: backordered items disappear on posted invoice
Reply #1 - 06/24/07 at 11:44:39
 
Assuming you mean by "Backordered Items" a line that was completely backordered as opposed to the backorder quantity of a partially shipped line on the invoice, it has always been that way.  The lines do not get saved to the posted invoice file if there is a 0 ship quantity on the line.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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