Interesting problem...sales trying to enter a new order for customerB. When they select the customer for the sales order and press tab to move off the filed, they get the following error:
(customerA) is a Ship To customer address. The proper Bill to is (customerB).
They ARE actually picking CustomerB for the bill to.....
Now I do know that customerB's
name changed according to sales, and they had edited the record to reflect that. The customer code was left alone. If they try copying an existing sales order for this customer, they get the error when they try to update the entered by field in the sales order. So something's up with this customer record....
How do we fix this issue?
Thanks,
Val