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AP-C Credit Memo (Read 402 times)
ddlong
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AP-C Credit Memo
07/22/07 at 07:53:35
 
I’m having a problem with a PO Credit from a vender and wonder if I’m doing something wrong or if this is just the way the system is designed.
 
 We received some items into inventory.  Then they were returned to the vender.  We received a credit memo with four lines of negative dollar amounts and one positive line which was a restocking fee.  In some of our previous credit memos, I found I had to select them in a certain order which was fine, but now it seems that when I put in my negative amount on the header screen, it will not bring up my positive line.  Without the positive line the invoice /credit memo amount is incorrect.  If I put in a positive amount on the header page in the invoice amount, it brings up all lines – both negative and positive, but with a negative invoice amount, I’m only getting the negative lines.  Is there a fix for this or do we need some kind of work-around.  
 
I believe this problem just started with a recent update.  We are on both DBA & EVO with the 7/14 is tech update.
 
 Thanks in advance.
 
 
Darla Long
 
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Darla Long
Catalytic Industrial Group, Inc.
Independence Ks
dba 2004.1 client/server EVO Version 2020.0 08/07/20 Build Pervasive 11.3
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Lynn_Pantic
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evolution (n) -
gradual change to a
different form

Posts: 5663
Re: AP-C Credit Memo
Reply #1 - 07/22/07 at 19:25:23
 
It is not new;  it has been the same since 2001 or thereabouts.  You can't enter a net negative invoice in AP-C and pay a combination of positive and negative lines.  A combination of positive and negative lines has to net to positive or 0.  Otherwise it needs to be split and entered separately.
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Lynn Pantic
IS Tech Support
lynn@istechsupport.com
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