I am just wrapping up my testing and will offer a beta as soon as I am done.

Quote from Lynn_Pantic on 09/06/07 at 11:11:46:

 
I will send you (and anybody else who requests them) the files.  Your Serial Number issues should be resolved, as well as other smoother RMA to S/R transitions.

It is a new RMA module that replaces the old add-on RMA that was an extra charge.  This will be part of the update at no charge to subscribers.  It will work as follows:
 
1.  Enter RMA - very much like Enter Sales Order.  Can then print the RMA to send an authorization to the customer to return the item(s) if desired.
2.  Receive RMA - this simply sets a status flag indicating that the items have been received in house but have not yet been inspected or dispositioned.  At this point, no inventory transactions are generated.
3.  Disposition RMA - There are several choices:
    a.  Parts are good to return to stock; issue a credit to the customer, perhaps with a restocking charge.   Program will generate a negative sales order to return the parts to stock and automatically add the line for restocking charge based in defaults.
    b.  Parts are defective and customer wants replacements.  Program automatically generates a sales order at $0 selling price for the replacements.
    c.  Parts are defective, customer just wants a refund.  Program will generate a negative sales order for the Non-Inventory part number to process for a credit.
    d.  Parts are defectve and can be repaired and returned to customer.  Program will convert the RMA order to a S/R order, then convert to S/R Work Order.  
 
If the items are Lot and/or Serial controlled, then the information can be entered at any point in the process.  If the items are going to be repaired, then the Lot/Serial information must be entered by the time the S/R Work Order is created and if they are dispositioned as scrap, the Lot/Serial information is required at that time.  For option a, the RMA module itself does not generate any transactions.  The order is transferred to a Sales Order and then the credit would be printed and posted like any other using the sales order module returning the parts to stock.  For options b & c, the RMA program generates a "G" (Scrap) transaction with Lot/Serial information documenting that the parts were scrapped.  For option d, a negative "R" transaction with appropriate Lot/Serial information is generated when the S/R Work Order is created, documenting the return of the item to be repaired.

RMA Beta is now available.  Instructions and link to download at www.istechsupport.com/rmabeta.pdf.  You HAVE to have the 7/14 IS Tech update installed first.

The SD-Q options are there, I've logged in and out several times, still no RM button (ADMIN) and ISRMA.RUN still starts up, flashes and flees away. Interesting.
 

Can you run SR-A?  as for the old RMAs, you can re-enter them or process them using the old add-on programs.

Are you running this in Evo or Classic?  I know you have both and I can't duplicate in either.