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Paying a Customer Credit Memo (Read 318 times)
cathyh
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Paying a Customer Credit Memo
05/22/08 at 14:03:11
 
We are giving a partial refund to a customer whose invoice and payment by credit card is in a previous month.  We have created a Credit memo (with a Sales Order for a sales discount) and now are wondering how do we pay it with a customer's credit card?  We can't do a payment because the only two choices are NSF or reversal of a check.  Or do we use this and just make up a check number that does not match one already in the system?  The other method, Enter Customer refund, creates a AP voucher which we can't pay with the customer's credit card.
 
Any suggestions??
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
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cathyh
Active Member
*****


I used to be
indecisive; now I'm
not so sure......

Posts: 1210
Gender: female
Re: Paying a Customer Credit Memo
Reply #1 - 05/22/08 at 14:59:23
 
Never mind-- I did a search ( what a novel idea!) and found the answer from Lynn way back in 2003!
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Cathy Hamilton
Wing Inflatables, Inc.
EVO-ERP2008.1(20 users) w/IS Tech update 5/25/09 (as of 08/21/09)
Windows 2008 Server/client
Pervasive V10.1
Email WWW   IP Logged
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