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ADMIN not accessible (Read 1023 times)

martel-carol

Member

Posts: 75

ADMIN not accessible
09/16/08 at 16:59:31

When I try and log into ADMIN I get the following message.

"The menu items haven't been set up yet. Please run WBMENUSETUP.RWN first."

I don't know what could have happened. I was using it this morning and this afternoon I get this message. We were having some server issues so I rebooted the server and my computer as well. But I still can't get into ADMIN. I can get into other users but not ADMIN and ADMIN is the only user with all the new programs. So I can't update users.

I had this happen months ago and I got the same message and could not get into ADMIN. But when I put in the latest update, it started working again. Suggestions??
I really don't want to run WBMENUSETUP because I was told it could change some items.

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: ADMIN not accessible Reply #1 - 09/17/08 at 09:51:57 Just for the record, this was fixed by logging in as a different user with access to PS-A, deleting ADMIN and then recreating the ADMIN user in PS-A. There must have been some sort of corruption in the user record in the password file that wasn't passing the username correctly over to the menu.
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martel-carol Member Posts: 75	Re: ADMIN not accessible Reply #2 - 09/17/08 at 11:16:41 I tried that last time and I tried it again this morning. It still does not work. It wants me to run WBMENUSETUP. I have rebooted my machine and the server again. When I delete ADMIN, it won't let me out of PS-A without adding a new ADMIN immediately. So I do not get out of PS-A and then back into it.
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martel-carol

Member

Posts: 75

Re: ADMIN not accessible
Reply #3 - 09/19/08 at 14:36:50

I just read an old post of someone who deleted all the txt files in the dbamfg directory, which included BKMENUSU.TXT. When she restored that file, her ADMIN worked fine.
I think I did the same thing when I was cleaning up some old user files in the dbamfg directory. My BKMENUSU.TXT has 0 KB but an old one on our tape backup dated 8/24/08 has 36 KB.
So I copied that file over but I still can't get to ADMIN without WBMENUSETUP coming up.
Does someone have an updated version of that file? There is a BKMENUSU.TXT in the dbamfg\drill folder that is dated 8/4/08 with 36 KB. Should I use that?

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Lynn_Pantic Administrator evolution (n) - gradual change to a different form Posts: 5663	Re: ADMIN not accessible Reply #4 - 09/23/08 at 17:29:21 Use the BKMENUSU.TXT from the DRILL sobfolder. Copy it to DBAMFG.
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martel-carol Member Posts: 75	Re: ADMIN not accessible Reply #5 - 09/24/08 at 07:34:30 It worked - Super - Thanks a lot
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