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slow SO lookup in IN-A (Read 7367 times)
RPCAdmin
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Re: slow SO lookup in IN-A
Reply #15 - 03/01/10 at 08:02:12
 
On the same subject, perhaps someone could explain to me why on my PC, the wait time for SO is 9-10 seconds (bearable), while on the boss's PC, for the exact same item, the wait time is 30 seconds?!?!? Huh
 
Also, I know we have gone thru this before, but what are the tricks to improve this lag time, in terms of reindexing and other things (OTHER than archiving SO's which the boss is very resistant about).
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Mike Nessen
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Re: slow SO, WU, Transactions lookup in IN-A T7
Reply #16 - 08/10/15 at 10:30:36
 
I realize this is an old post, but I am having the same issue in IN-A, not only with SO lookups in IN-A, but also with Where Used and Transactions.  Here are a couple things of note in my situation:
 
The BK module will return results instantly, whereas the T7 takes upwards of 10-20 seconds.  
Running Evo directly on the server does not produce the lag; results are returned in a couple of seconds with the T7 module
It doesn't matter whether "Enable Opening Screen" is enabled or disabled, same lag.
We are on the 2014.1 version running Pervasive 10.  
As mentioned by deburr, a reboot of the Evo Server will actually bring the displayed results time back down to two seconds or so.
 
Please share the solution if it's been discovered.  Thanks.
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Missy Burke
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Kelloggs
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Re: slow SO lookup in IN-A
Reply #17 - 08/10/15 at 17:17:34
 
Years ago, we had a similar situation.
As the day progressed and users started to log in, DBA/EVO started to really, really slow down.
It took up to 10 seconds or more to open, search, etc, etc  any window,  BK or EVO.
The only way to "speed up" DBA/EVO was to reboot the server.
 
It turned out to be the  L1 and L2 cache Pervasive Settings.
It could help you... It is worth a try.
 
Check my post:
 
http://cs.pervasive.com/forums/p/15005/52501.aspx#52501
 
And if you need the best advice in town contact BetrieveBill !!!!
http://www.goldstarsoftware.com/
 
have fun
 
Cheesy
 
Kelloggs
 
 
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Re: slow SO lookup in IN-A
Reply #18 - 08/11/15 at 05:55:12
 
Thanks Kelloggs. I can certainly try that, though our symptoms are a little different. I got some additional feedback from users and they recall this seems to happen suddenly as opposed to gradually over a period of days or hours. Also of note are the BK modules remain near-instant, whereas T7 are s-l-o-w. Another user also noted a marked increase in access violations and internal stack errors that coincide with the slowness. I also noticed the memory use dropped from 70% to 40% after the reboot, ntdbsmgr64.exe being the culprit (we have 4G RAM on the server, which we'll upgrade in the next couple of weeks).
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Missy Burke
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btaylor
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Re: slow SO lookup in IN-A
Reply #19 - 05/04/17 at 12:27:46
 
Has anyone out there had any luck in figuring this one out? It has come back to haunt me again. SO from IN-A has been taking forever to come up the last couple of weeks (50-60 seconds). As some previous posts have mentioned, this is not a gradual thing. Left one day and everything was fine (about a second to come up). Came in the next day and all of the sudden up to the 50-60 second wait. Same for all users, not just isolated users.
 
Tried all the usual tricks - archived another year worth of sales orders, stopped and restarted Pervasive engine, rebooted server, re-indexed BKARINVL, BKARHIVL, BKARINV, BKARHINV. Still nothing.
 
Like always, still instant in DBA.
 
Has anyone figured anything out that fixes this?
 
I'd really like to know how it can be absolutely perfectly functional one day and turn to absolute misery the next day just out of the blue!
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