Thanks, Lynn. I already asked Production about that, and they were going to check their work order. I added a note to a work order in our test company and tried to get it to print, but it's still not showing. I verified the note type is CSN.
When I look at the RTM I just don't see where in there it's got a field set up to pull in the notes. They are using the T6WOC3.rtm. Ours is dated 5/6/2005, so it has not been edited in a while. I'm not actually sure they ever saw notes printed out, but they say they did so they must be on one of the WOC RTMs, just can't figure out which one.
Thanks,
Val