We have a lot of PO's that have been totally received and invoiced but are still open.  The person that does PO invoices reports that sometimes she is asked if she wants to close the PO since all lines are invoiced and sometimes she does not.  Is she just entering through the close PO question or is this question not always asked?  Is anyone else having this problem?  Is there any way to change the default answer to  "yes" or would this be a bad idea?

We've closed short-shipped purchase orders with PO-K, but there are still lines in PO-I-F Received Not Invoiced report for those short shipments, also corresponding values in the GL account for RNI.
 
How do we clear those both from the report and from the GL?
 
Paul

Our situation is unique, maybe.  We have items produced for us and shipped directly to a warehouse.  No one here ever sees the stuff, so we have to rely completely on the vendors and the warehousemen for physical counts.
 
Here's an example of what can cause this situation.  The vendor reports that the production run yielded 500 cases, but they forgot to subtract the 2 cases they need to pull for quality testing, or they simply miscounted (happens more than it should).  So they actually ship only 498 to the warehouse.  Jim will receive into Evo the quantity the vendor tells him was produced, in this case 500.  The invoice comes in and we're billed for only 498.  The invoice gets posted to a received PO of 500, leaving 2 units received but not invoiced.  When I'm done posting, I'll tell Jim there are 2 units left on the PO.  He uses PO-K to close the PO.
 
He's done that in three recent cases, but two of the PO's still show up on PO-I-F.  How do we clear these from the report?
 
Paul