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Question on Archiving Issue (Read 523 times)
gtladmin
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Question on Archiving Issue
06/15/10 at 13:00:54
 
This morning, Accounting started to archive Accounts Receivable data today.  They had to cancel out when it got thru codes ALUxxx.  They said Y to include ship to customers in the archiving.  This afternoon, a sales order was entered and when the ship-to code for the customer was entered, the salesperson got an error saying something to the effect that the code did not exist.  When they tried to re-enter the code, it said they were trying to use a code that exists in the archive files, which means the ship to was archived.  The code was A&PINSxxx
 
This is a ship to that had recent activity, the last invoice date being 6/10/10.  So we are not sure why it was archived, unless it was not checked off as a ship to  in the account record?
 
Is it easy enough to restore those archived  records?
 
Val
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Val Feehan
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Dennis Wilkinson
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Re: Question on Archiving Issue
Reply #1 - 06/28/10 at 10:43:00
 
Val,  don't know if you have resolve this yet, but yes, it is very easy to restore.  I have done so a few times and have not had any problems.
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Dennis Wilkinson
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